Saturday, November 24, 2018

Leading with Integrity: A Workshop for Women

(Co-developed with Mary Pierce Brosmer -- poet, teacher, founder of Women Writing for (a) Change)
The model of an ordinary successful life that is held up for young people is one of early decision and commitment... that launches a single, rising trajectory... these assumptions have not been valid for many of history's most creative people, and they are increasingly inappropriate today... Composing a life involves a continual re-imagining of the future and reinterpretation of the past to give meaning to the present, remembering best those events that prefigured what followed. (Mary Catherine Bateson, Composing a Life)
The purpose of this racially integrated women's leadership retreat was twofold:
  1. To highlight the common root of "integrity" and "integration" -- honoring leadership as a balance of creative, spiritual, intellectual, and emotional qualities.
  2. To model for younger, less experienced women that leadership can be learned and each leadership style has gifts and opportunities for growth.
"Generating my own words, listening to those of many women," wrote my co-leader Mary Brosmer in a pre-reading, "I am changed each moment."

The following objectives were listed in our brochure:
After completing the workshop, you will be able to:
  • utilize writing as a tool for self-exploration,
  • engage in techniques to help you better integrate your inner life and outer action,
  • use the Enneagram to better understand your own and others' leadership styles,
  • develop action plans to help you effectively lead with integrity,
  • address your personal areas of interest about being an effective leader.
We started the retreat by asking participants to form a circle as we introduced the theme of uniting reflection and action, quoting from Clarissa Pinkola Estes:
Traditionally, human rights movements in the Americas since the 1940s -- those led by Dorothy Day, Martin Luther King, Los Cofrades in Guatemala, and others -- have relied on the paradigm wherein valuation of inner life and that of outer action are held together as a single thought. These together enable one to make a potent motion in the world. Satyagraha, as Ghandi called it, is the power of oldest knowing and just action woven together... these constitute a trans-psychic truth that fires not just personal action, but more so, calls the soul to action; the fierce, image-making soul. ("Face Into the Wind... Protect the Flame," Charlene Sieg's interview with Clarissa Pinkola Estes, Psychological Perspectives, Issue 18, 1993).
Each women stepped into the circle with the intention to make space for her own hopes of the retreat, as well as what she might receive that is different from what she expected. After an introduction about the power of storytelling to teach us something about our own lives, participants heard from a panel of six women executives, representing six of the nine Enneagram styles. Each member of the panel told a personal story that described a growth opportunity that taught her to be a better leader and a more integrated human being. Women in the audience were asked to note for later discussion, "What one image, phrase, or story struck you in some way, either as something you resonate with or that strikes a dissonant chord in you?"

*     *     *
The women on the panel had met before the workshop with Mary Pierce Brosmer for a writing session. Their stories below are both inspiring and reflective of the pain they experienced in their own growth as leaders.

For Karen, Enneagram style Eight, we read from Elinor Wylie's poem, "Madman's Song:"
Better to see your cheek grown hollow,
Better to see your temple worn
Than to forget to follow, follow,
After the silver horn.
We introduced Karen with a quote from Kathleen Nobel's The Sound of a Silver Horn: "Nobel argues that we have no good female models in our culture's heroic myths. Style Eight's take charge quality seems a natural fit with the heroic. How has this shown up in your life?"

Karen: "As a young manager in a large corporation, I was only the second woman to have a position at this level of responsibility, and I was supervising twelve technicians on several different shifts. I was given no management training and didn't feel comfortable asking for help. Besides, my boss had no personnel skills at all. I was very forthright in my style and not naturally disposed to be sensitive to others. I remember in particular how I laid into a subordinate after only hearing one side of the story from someone else. That was my turnaround as a leader -- the experience of empathy with someone I'd written off!"
*    *    * 
To Alice, Enneagram style Nine, we quoted from Denise Levertov's "Variation on a Theme by Rilke:"
A certain day became a presence to me;
... it leaned over
and struck my shoulder as if with
the flat of a sword...
--or it was I, a bell awakened,
and what I heard was my whole self
saying and singing what it knew: I can.
"It is our experience with style Nine," we said to Alice (both Marys co-leading the workshop are Nines), "that when we awaken to ourselves it really is a 'wake-up call,' very dramatic and sometimes even scary. Tell us about the experience of awakening to yourself."

Alice: "I was recovering from alcohol addiction and working at A.A. I saw a lot of women in recovery who were looking for a place to live and who had many other barriers to overcome, such as caring for small children on their own. I realized how lucky I was to have economic security and a strong female support group, so I helped form a nonprofit corporation to provide housing for these women. This was very difficult for me. I had to learn how to go out and talk to people about money while NOT succumbing to BIG money -- companies that would have wanted to control what we did. Because I felt a sense of belonging and appreciation for the group I was part of, I was able to become an advocate for women, speaking out in ways I'd never done before." 

*    *    *
Mary Oliver's poem "Wild Geese," was our introduction to Harriet, the woman on our panel representing Enneagram style One:
You do not have to be good.
You do not have to walk on your knees
for a hundred miles through the desert, repenting...
Whoever you are, no matter how lonely,
the world offers itself to your imagination,
calls to you like the wild geese, harsh and exciting--
over and over announcing your place
in the family of things.
We reminded the audience (who'd read about the nine Enneagram styles before the workshop) of the message Ones receive as children, that they do have to be "good." Subsequently they carry an internal voice that says they need to be perfect. Of Harriet we asked, "How has the search for the highest quality played out for you?"

Harriet: I was hired away from a successful medical practice to supervise the final stages of development of a cancer drug for a company seeking FDA approval. I felt I could really help make a difference in the world, but was appalled to discover their methods of data collection and coding had been very sloppy. I assumed everyone on my staff would have the same sense of urgency I had to correct these problems, so I took them on a retreat to plan revisions in their protocol. When I came back, I was told by my boss no one wanted to work for me. They felt I'd told them everything they'd done was worthless. I was shocked and hurt, but I realized I needed to find a more inspiring way to help them improve their skills."

*    *    *
"Women with Enneagram style Six often describe how difficult it can be to feel certain of themselves," we said of Nancy. Then we read from Nina Bogin's touching poem about maturing into oneself, "Initiation, II:"
When I walked up the road, the string sack
heavy on my arm, I thought
that my legs could take me anywhere,
into any country, any life...
I climbed the pink stairs, entered
the house as calm and ephemeral
as my own certainty:
this is my house, my key,
my hand with its new lines.
I am as old as I will ever be.
Nancy: "My father was an Episcopal Priest -- actually, he was God in our house! I don't know what his Enneagram style was, but he never asked for help. I guess I was following in his footsteps because I used to operate on the premise that I should have all the answers (I don't) -- other people always looked like they knew what they were doing, so I would just keep on working, hoping I'd figure things out. Then I'd end up blaming my staff when there were problems, thinking they were just making excuses. What changed things for me was having my daughter, who's now almost two years old. I didn't want to just 'punch it out' anymore. I began questioning whether or not I wanted to stay in a leadership role, sought the help of a consultant, and quit trying to do everything by myself."
*    *    *
Margaret, Enneagram style Two, had asked us to read from Mary Oliver's "The Journey" because it had spoken so clearly to her issues:
One day you finally knew
what you had to do and began,
though the voices around you
kept shouting
their bad advice --
though the whole house
began to tremble
and you felt the old tug
at your ankles
'Mend my life!'
each voice cried...
"How has being a helper aided you in your career?" we asked Margaret.

Margaret: "I'd quit a secure job because I felt burned out. I saw bureaucracies swallowing up money that could have been better used to help the mentally ill. While I was taking a breather, I saw a description of the county's plan for mental health. I wanted to respond but saw it as a mixed opportunity -- I was in a state of panic and self-doubt, knowing my senior colleagues and ex-bosses would not be my peers, knowing no one in her right mind would dare to be this different in the public eye. Yet I really wanted to do it because it was an opportunity to defy all the practices I knew were not working, and the severely mentally ill people who'd been abandoned would benefit. I struggled with whether to ask for the same salary male directors were getting. I also struggled with others' reactions -- they'd say things like, 'Don't take this personally, but this project will never make it!' It took me four years to get equal compensation, and six years to convince myself I knew as much as others in similar positions. At that point, I finally quit worrying that I needed to be more like them and less like myself. From that place I could speak confidently about what I knew, could sit at the table without anger and with mutual respect for our difference."

*    *    *
Darlene: "When I think of myself as a high performer -- Enneagram style Three -- I think of "hoop-jumping." For many, many years it never occurred to me that failure was possible. Of course, I hadn't put myself in situations where failure would be possible! If someone who worked for me wasn't doing the job, I'd fire them and do their job too. Later in my life I realized I'd done this as a child to get love. We lived on a farm and you worked on the farm. Exceptional results were expected by my parents but what was 'exceptional' wasn't defined ahead of time, so I worked extra hard to make sure I got exceptional results. I was finally brought up short when I fell in love with a man, hired him, and then went into my turbo 'do' mode at work and at home until this powder-keg situation blew up. as I tried to figure out what happened I was struck by how automatically I had gone into this 'do' mode. And the frightening part of this realization was the question, 'With all the doing removed, what else is there to love?' Now I'm asking, 'Hello, Self, what are you like?'"

*    *    *

(Stay tuned for the next blog post, describing 
participant experiences and discoveries during this workshop)

Friday, March 30, 2018

The Play Within the Play

(from Out of the Box Coaching with the Enneagram)

The coaching relationship is a mini-laboratory for breakthroughs. Whatever inner dynamics brought your clients to coaching will most assuredly be acted out with you. And don't forget you have your own habits of attention. Always ask yourself if you're behaving in ways that help or hinder your clients' growth. Be aware that how you interact with them makes a big difference in their progress.

For example:
  • Clients with Enneagram style Three seek approval from outside themselves. They typically list their accomplishments during each coaching meeting. Will you reinforce that in-the-box behavior by approving or will you help them see this habitual behavior as it occurs with you?
  • Clients with Enneagram style Six seek authority and then challenge it. Will you be caught in this pattern? Will you let them turn you into an authority or will you comment if you see the pattern?
  • Clients with Enneagram style Nine rely on others to provide structure. If you ask a probing question and find these clients somewhat confused, will you jump in with a suggestion or will you be patient and encourage them to start anywhere--an arbitrary choice, a set of alternatives, or even a list of what they do not want to do?
Those you coach will approach potential breakthroughs either as frightening ventures into the unknown or as potent explorations. How they move forward rests in the quality of your coaching. Transformational coaching requires you to:
  1. be receptive, provide a safe harbor, listen deeply and with empathy, 
  2. take a stand for your shared vision and challenge their self-limitations [this is especially important when they (or you) are most discouraged].
This quality of coaching requires devotion to your own transformation. As you learn about your Enneagram style, you can use your gifts more consciously and observe how your own patterns limit both of you. Then you can allow whatever occurs in the coaching relationship to be data for discussion.

While coaching Jean (Enneagram style Two), for example, I pointed out her retreat from discussing what she felt as a criticism from me, even though she was clearly upset. Tied to her pattern of focusing on my needs and feelings, she diverted attention away from her own.

After that call Jean wrote me an e-mail saying she felt I'd betrayed her needs (a recurring theme for style Two). She wanted to stop coaching after the next session. My first reaction was defensive. As an Enneagram style Nine I worried I might have been too blunt, not kind enough to Jean. But I managed to stay centered, to not take her attack personally.

In her next coaching session, we were able to discuss the dynamic we'd created and explore how this same pattern showed up in Jean's other relationships. During this discussion I helped her express her needs openly (difficult for style Two). When she tried to move the conversation back to me, I gently pulled her back to her own feelings. Jean subsequently decided to continue with me as her coach.

Thursday, January 25, 2018

Using Metaphors in Change Work

For as long as humans have had speech, story-tellers have been respected for how their tales and poems taught and/or entertained. Harvard Business School guru John Kotter says, "Those in leadership positions who fail to grasp or use the power of stories risk failure for their companies and for themselves."

There's a time-honored tradition in change work to use stories for healing. A healing metaphor can help clients gain the personal resources and enhanced world model they need to handle their problems. Typically, though, as in the general history of storytelling, the coach decides what story or metaphor will have the greatest effect.

I've used a more client-centered approach, for example with a coach who said she always felt "like the new kid on the block" around her colleagues. I entered her metaphor by saying, "OK, I'm here with you. You've just moved in, and you're the new kid. What's that like? What are the other kids doing? How do they treat you? What are some ways you can get them to include you?" After she answered "They want to play with some of my cool toys!" she realized she had "cool toys" in her current repertoire that helped her feel comfortable with more experienced coaches.

I saw even more possibilities for metaphor work, and attended training in Symbolic Modeling with Gina Campbell. Here, instead of the coach determining the direction, open-ended questions preserve the terminology of clients' metaphors with "clean language," questions that follow the client's lead.

The next time one of your clients offers a metaphor, experiment with being completely spontaneous, playful, nonlinear. Forget about structure, forget about tools from your experience that will "help" or "coach" the person. Simply be present, and see where your client's metaphor leads both of you.